About the opportunity We are looking for a Product Designer to create experiences for Contentful’s AI Translations product, with a focus on marketing and editor customers. This person will own end to end design flows that enable customers to manage and scale content across languages and markets. Beyond the scope of this specific project, this person may ultimately contribute to other Contentful initiatives including marketplace apps and extensibility, ultimately elevating the success of our platform
In this role, you will own design from discovery and research through execution and delivery, shaping the future of Contentful, in collaboration with cross functional partners. You’ll help translate ambiguous problems into clear, usable solutions that meaningfully improve how customers work
We’re looking for someone with a progressive AI mindset who is comfortable experimenting with new tools in their own workflow, and excited to design for a future where AI reshapes how content is created, managed and delivered
This is a hybrid role where office attendance in Denver is expected on 2 days per week. A $100 monthly transportation/parking stipend is provided
What to expect? Execute high fidelity designs that bring requirements from conceptual to deliverable Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (Loveable, Codex or Claude) Explore solutions from multiple angles with the customer’s perspective in mind. Create user flows and journeys to show your approach
Collaborate via workshops on shaping requirements to support business goals and customer needs
Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers
Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces
Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar
Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners
Help shape team team goals and ensure that delivery work is aligned with business strategy Represent customer needs, especially developer customer needs, through your work and via conversations with your team
Share work broadly to facilitate alignment across teams and with business stakeholders What you need to be successful? 3+ years of product design experience Strong systems thinking that enables you to design for complex scenarios Expertise conducting primary research and discove