Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world
About the role We’re looking for a Senior Community Manager who is equal parts strategist, builder, and hands-on operator. This is a unique opportunity to shape how millions of learners engage with Duolingo, not just today, but for years to come
You will work hand-in-hand with the Head of Community to craft and build the community function from scratch. You’ll bring creative ideas, help define structure and best practices, and co-create a vision for what a high-impact, high-delight global community looks like at Duolingo
At the same time, you will own and lead the day-to-day engagement across our community channels . You’ll be the front line of how we show up with learners, moderators, superfans, and ambassadors — cultivating joy, trust, safety, and belonging through every interaction
You’ll partner closely with Product, Engineering, Marketing, Communications, and Customer Support to bring the community’s voice into the heart of the organization
Own and lead day-to-day community operations Manage our core community channels (e.g., Reddit, Discord) and drive daily engagement, conversation quality, and member experience Build and maintain strong relationships with moderators, ambassadors, and superfans Develop scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duolingo’s signature tone Monitor community health, sentiment, and emerging risks, identifying insights and opportunities for continuous improvement Launch initiatives that grow participation, sentiment, and long-term community value Own and lead day-to-day community operations Manage our core community channels (e.g., Reddit, Discord) and drive daily engagement, conversation quality, and member experience Build and maintain strong relationships with moderators, ambassadors, and superfans Develop scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duo