Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI
What is The Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect (SA) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customers’ business issues with the Elastic Stack, and engage the regional Elastic community through events and programs. A successful SA at Elastic will be focused on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo
What You Will Be Doing Serving as the technical point of contact for some of our clients Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs
Creating and owning value-based relationships at all levels in customer organisations
Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences
Advising the sales team on effective ways of positioning Elastic products, solutions and services
Onboarding, educating and enabling our partners, and supporting them in sales cycles
Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs
Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams
Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic
What You Bring A track record of success in a technical presales role Experience in at least one of those technologies/solutions is a must: AI enterprise search, observability or cybersecurity Ex