Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI
What Is The Role As a SLED Sr. Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo
What You Will Be Doing Serving as the technical point of contact for your accounts and account managers in your assigned territory
Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs
Creating and owning value based relationships at all levels in customer organizations
Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences
Advising the sales team on effective ways of positioning Elastic products, solutions and services
Onboarding, educating and enabling our partners, and supporting them in sales cycles
Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs
Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams
Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic
What You Bring: Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field AND 3+ years of proven experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies
Professional experience in architecting/operating solutions built on one or more clo