From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven
About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies
We’re looking for a highly organized and execution-oriented Process Analyst to support documentation and analysis of core GTM, operational, and systems workflows across the business. In this role, you will partner with Systems Engineers, Technical Product Managers, RevOps, Finance, and GTM stakeholders to create accurate, scalable, and well-structured process documentation that supports systems transformation, operational efficiency, and AI readiness initiatives
This role is ideal for someone who enjoys creating clarity from ambiguity, thrives in fast-moving environments, and has a strong attention to detail. You’ll be responsible for translating complex operational workflows into clean, organized process artifacts including swimlanes, decision trees, data flow diagrams, and operational documentation that can be used by business and technical teams alike
The work is highly cross-functional and requires someone who can quickly absorb information, ask thoughtful questions, synthesize large amounts of feedback, and maintain high quality documentation across multiple concurrent workstreams. Strong process mapping and visualization skills, especially in Lucidchart, are critical for success in this role
You’ll work closely with TPMs and Systems teams to help ensure business processes are clearly documented, consistently understood, and accurately reflected in system implementations and transformation initiatives
This is a full-time position based out of our Oakland or Denver office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team
Technologies You’ll Use Lucidchart, Google Workspace, Jira, Salesforce, Looker, SQL, Gong, IronClad, NetSuite, Miro, and other GTM, operational, and business systems used to support process documentation, systems transformation, and workflow analysis