At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny
About the role At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data
We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions
Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes
This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact
What you’ll do Design end-to-end product experiences across Klaviyo’s platform Simplify complex workflows into intuitive, scalable solutions Design AI-assisted experiences that help users create, decide, and act more effectively Rapidly prototype and iterate using AI tools alongside traditional design workflows Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product Contribute to shared systems, patterns, and foundations across the product Use customer insights and research to validate ideas and guide decisions What you’ll need Strong systems thinking and ability to design across complex, end-to-end experiences High-quality UX and interaction design craft, with the ability to simplify complexity Experience working in fast-moving, ambiguous environments AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, genera