With Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking Community Reinvestment Act (CRA) program is a key part of building a durable, regulator-ready foundation
As Mercury’s first Community Reinvestment Act (CRA) Officer, you will build and lead a scalable, regulator-ready CRA program in preparation for bank charter readiness. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a CRA program aligned with regulatory expectations and a digital-first business model
You will define how Mercury shows up for the communities we serve, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC
What You’ll Do Build and own Mercury’s CRA program end-to-end, including policies, procedures, and governance framework Develop and execute against the CRA strategic plan, including coordination of internal partners and community organizations within the Bank’s assessment areas Engage with Bank Leadership on CRA mapping on the applicability of Mercury’s product offerings Own CRA reporting, delivering clear, credible updates on the Bank’s CRA performance to senior leadership and Board-level stakeholders Maintain and update the CRA Public File in accordance with regulatory requirements
Create training and provide guidance to bank staff regarding CRA requirements, community development opportunities, and regulatory expectations
Manage CRA data integrity including CRA loans, Community Development loans, qualified investments, donations, and CRA service hours
Maintain relationships with community organizations, economic development groups, and housing organizations to identify community credit needs. This means building a Utah-specific community network from scratch
Serve as primary CRA contact during regulatory examinations and independent audits; coordinate responses and corrective action plans
Oversee the Bank's volunteer program to meet Strategic Plan commitments
Identify and help evaluate community development opportunities, including grants, investments and lending significant enough to meet asset target goals
Maintain records and documentation on all CRA activities and programs What You’ll Bring 5+ years of demonstrated passion for and experience in CRA, and community development; digital banking* and/or strategic plan CRA experience preferred Strong understanding of CRA regulations and regulatory expectations Experience building or managing CRA programs in evolving or ambiguous environments Experience lea