Mercury is building Mercury Bank, N.A., a proposed nationally chartered bank focused on serving ambitious businesses. Credit and lending are central to that mission, and as we migrate our charge card and term loan products to the Bank's own balance sheet and build the next generation of lending infrastructure, we need someone who can hold the full program together
The Sr. Technical Program Manager for Credit and Lending will own end-to-end delivery of the technology programs that power Mercury's charge card, term loan, and adjacent credit products. You will be the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations: setting strategy for how these programs run, surfacing tradeoffs that unblock leaders, sequencing the critical path, and ensuring that what ships is audit-ready from day one
We are looking for someone who has operated at this level before, in a regulated environment, at scale, with real accountability for outcomes
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC
What you'll do: Program ownership Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations
Proactively manage sequencing, resourcing tradeoffs, and escalations. When initiatives are off-track, you identify it first and bring a recommended path forward
Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system, not just fixes the symptom
Governance and decision-making Keep a single source of truth for status, decisions, risks, and owners. Maintain a living RAID log with clear owners and impact assessments
Facilitate structured decision-making by surfacing options and tradeoffs to leaders before problems escalate
Build and improve the operating systems that drive credit and lending product decisions: planning cycles, reviews, decision frameworks, launch readiness
Communication and influence Produce concise, predictable updates calibrated to the audience
Synthesize complex cross-functional information into recommendations that help executives decide and move
Produce documentation of program objectives, architecture decisions, and operational impacts that onboards new team members without requiring a meeting to explain it
Function as a trusted thought partner to engineering leads, product managers, and senior leadership
Execution and improvement Identify inefficiencies and eliminate them t