We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a strategic, hands-on leader to serve as our internal expert and owner of both value selling and sales process methodology. You will design our value selling framework, define and codify our end-to-end sales process, and establish the content, tools, and training programs that bring both to life in the field - from how we qualify an opportunity to how we build and present a winning business case
You will be the connective tissue between Sales, Marketing, and Product - ensuring our messaging is sharp, our sales process is clearly defined and consistently executed, and our sellers and managers have the skills and resources they need at every stage of the buyer journey. You will partner with regional enablement leads to deliver these programs globally, coaching frontline managers alongside new hires and experienced reps alike
This is a high-visibility, high-impact role for someone who is energized by building, and who wants to leave a lasting mark on how a growing SaaS company sells
What you’ll do Lead the design, build, and annual refresh of the company's value selling framework - including core value pillars, differentiated positioning, proof points, and buyer-facing narratives — developed in close partnership with Sales, Marketing, and Product leadership
Facilitate cross-functional alignment sessions with Sales, Marketing, and Product to ensure the value framework remains a living asset - consistently reflected in messaging, content, campaigns, and seller conversations
Partner with Marketing to build and manage a world-class sales content library - including pitch decks, business case templates, battle cards, and discovery guides - aligned to buyer personas, verticals, and stages of the sales cycle
Design and lead a global value selling curriculum - including onboarding modules, ongoing skills training, and manager coaching frameworks - that equips new hires and tenured reps to sell on business outcomes, not features
You will partner with regional enablement leads to deliver these programs globally — directly owning delivery across the Americas, and partnering with regional enablement leads in EMEA and APAC to