Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk
We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud , covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success
Key Responsibilities Requirements Gathering and Analysis: Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories
Conduct thorough analysis of existing processes and systems to identify opportunities for improvement. Salesforce CPQ Configuration : Leverage your expertise in Salesforce CPQ to implement solutions that align with business needs. This includes product and price rule configuration, and advanced approvals
Solution Design and Implementation: Collaborate with developers and administrators to design and implement enhancements and customizations
Deliver Salesforce CPQ and Salesforce.com platform updates as a core member of a team responsible for the design, development, testing, and release of enhancements and strategic projects
Stakeholder Collaboration: Partner with different functions such as Deal Desk, Partner Ops, Order Management, Pricing and Packaging, and Sales Ops to design, implement, and enhance the CPQ platform for Direct and Channel Sales teams
Data Management and Reporting: Ensure the integrity and accuracy of Salesforce data through effective data management practices
Create and maintain reports and dashboards to provide insights into key performance metrics and support decision-making
System Integrations: Collaborate with technical teams to design and implement integrations between Salesforce and other systems within the organization
Ensure seamless data flow and interoperability between Salesforce and external applications
Quality Assurance and Testing: Develop and execute comprehensive test plans to validate the functionality and performance of Salesforce solutions
Collaborate with QA teams to address and resolve any issues identified during testing
Security and Compliance: Ensure that Salesforce solutions adhere to organizational security policies and industry regulations
Documentation: User Journey & Documentation: Author and maintain end-to-end User Journey Maps. You will update system documentation to reflect AI-driven automations and "Human-in-the-loop" decision points
Ensure that technical and user documentation is accessible and easily understandable
Qualifications & Requirements Technical Expertise Salesforce Mastery: 5+ years of hands-on experience as a Business Analyst or Implementation Consultant specializing in Salesforce Sales Cloud and CPQ
System Architecture: Proven experience with Salesforce integrations , specifically connecting CRM platforms with product-led systems and cross-functional tools
Lifecycle Management: Demonstrated ability to own the end-to-end delivery lifecycle, from initial conception and configuration through to launch and post-deployment support
Certifications: Salesforce Certified Administrator, Sales Cloud Consultant, or CPQ Specialist credentials are highly preferred
Strategic & Analytical Skills Process Innovation: A strong problem-solving mindset focused on continuous process improvement and operational efficiency
AI-Driven Analysis: Solid understanding of AI solutions and their application in enhancing analytical workflows and data insights
Critical Thinking: Ability to translate complex business requirements into scalable, high-quality technical solutions
Leadership & Collaboration Cross-Functional Partnership: Proven track record of collaborating with diverse business teams and stakeholders to align goals
Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders
Proactive Ownership: A self-starter who takes initiative to find solutions independently and consistently delivers accurate, timely results
#LI-Hybrid #LI-JB2 P24732_3364836 Below is the annual salary range for candidates located in Poland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/pol
The annual base salary range for this position for candidates located in Poland is between: 165 000 zł — 242 000 zł PLN The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation
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