Hi, we're Oscar. We're hiring a Senior Manager, Employee Experience to join our People team
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family
About the role: You will be responsible for designing, delivering, and evolving Oscar Health's physical workplace and culture strategy to create an environment where employees feel valued, inspired, and empowered to do their best work. This role intersects both strategy and execution, overseeing workplace operations across multiple locations, leading a cross-functional team to ensure seamless day-to-day services, and drives high-impact cultural initiatives and events that foster connection, engagement, and a strong sense of belonging. You are a strategic, hands-on leader who thrives at the intersection of facilities management, employee engagement, and culture-building
You will report into the Head of Talent Engagement
Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $122,212- $160,404 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses
Responsibilities: Workplace Operations & Facilities Management Oversee Oscar's main office locations as well as ad hoc WeWork and remote workspaces nationwide
Lead the workplace operations team to ensure high-quality, consistent service delivery, including mail distribution, food and beverage offerings, office supplies, custodial services, safety, parking, and tenant relations
Manage and step in to execute as needed, day-to-day office operations, ensuring spaces are optimized for collaboration, productivity, and employee well-being
Maintain strong cross-functional relationships with People, Legal, Finance, Security, Communications, and Executive teams to support evolving business needs
Manage team budgets, tools, vendor relationships, and contracts to ensure operational and cost efficiencies
Serve as project manager for space development and office branding initiatives, ensuring timely, on-budget delivery
Culture, Events & Employee Engagement Develop and implement a comprehensive employee experience strategy that advances Oscar's mission and values
Design and execute engaging internal events and programs (e.g., "Oscar Exclusive Events," volunteer opportunities, wellness initiatives) that foster camaraderie, connection and belonging
Partner with leadership and People teams across all locations to ensure a cohesive and inclusive employee experience
Curate and manage company perks, office branding, and unique experiences that reflect Oscar's innovative and consumer-centric culture
Build partnerships with local organizations, government, and educational institutions to champion Oscar's brand and community involvement
Measure and report on the impact of employee experience initiatives, overseeing company wide employee listening strategy (including surveys and focus groups) as well as feedback and data to continuously improve offerings
Leadership & Team Development Lead, mentor, and develop a high-performing team focused on workplace operations and employee experience
Set clear goals, roadmaps, and deliverables for team members and cross-functional partners
Model Oscar's values and serve as a visible ambassador of the company's culture, both internally and externally
Compliance with all applicable laws and regulations Other duties as assigned Requirements: 7+ years of relevant experience in facilities management, employee experience or related fields
2+ years of people leadership experience
2+ years of project management experience
2+ years of vendor management experience
Bonus points: Experience in event planning, office branding, or community engagement
Experience managing multi-site operations and remote/hybrid work environments
Strong track record of budget management and contract negotiation
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At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience
Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known
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