About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence
CSM Expert Professional Role summary- Drive adoption and growth of Payoneer solutions in China by managing key customers, building strong relationships with active users and industry influencers, and executing scalable customer development plans
Location: Hangzhou/Ningbo/Wuhan/Changsha/Qingdao/Chongqing, China On-site Full-time What you’ll do Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs
Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell
Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects
Review and propose process improvement that drive client and market penetration
Build business success stories and case studies
Maintaining all information of customer activity within CRM platform
Maintain and exceed country targets in areas of # of clients from our direct business
Drive events, below the line activities and represent Payoneer in industry forums to drive awareness
Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team
Develop long-term strategic relationships with key stakeholders
Strong business growth and sales capabilities: Independently own large, impactful customer strategy work end-to-end; And can obtain growth opportunities for customers Work with internal teams, customers, and partners across the globe Develop insights required to drive breakthrough success; Can clearly develop regional customer strategy plans; High capability to solve issue that require cross functional collaboration