Organization: Sezzle Bank (in formation) Position Title: Bank Chief Operations Officer Department: Operations / Payments Operations Location: Minneapolis, MN (Hybrid), Salt Lake City, UT (Hybrid) or Remote (U.S.) Reports To: Bank CEO/Sezzle COO About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you're excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! About Sezzle Bank (in formation): Sezzle Bank is a planned de novo bank in formation, headquartered in Utah and wholly owned by Sezzle Inc. The Bank will serve as the regulated banking entity supporting Sezzle's financial product offerings and ancillary services, with a strategic focus on responsible lending, financial innovation, and exceptional customer experience. We are building a best-in-class team to stand up a safe, sound, and compliant institution from the ground up
Position Summary About the Role: The Bank Operations Officer is responsible for overseeing the daily operational activities related to banking relationships, vendor management, payment processing, servicing operations, collections oversight, and operational controls. This role serves as a key liaison between Sezzle, banking partners, payment processors, servicing vendors, treasury, accounting, compliance, risk, product and technology teams to ensure accurate, timely, and compliant management of customer accounts and movement of funds
The ideal candidate possesses strong banking or fintech operations experience, exceptional analytical skills, and a deep understanding of payment operations, consumer servicing, collections management, reconciliation processes, and operational risk controls
Key Responsibilities Banking & Payment Operations Manage day-to-day banking operations, partnering closely with product and engineering on strategy and design
Assist with optimization of cash movement processes and settlement timing
Monitor ACH, wire, RTP, card settlement, and other p