Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career
About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products
What you'll do As a Technical Program Manager in the Infrastructure team, you'll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe's payment systems. You're responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. You'll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business
Responsibilities Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains
Define and produce high-quality written proposals, communications, and documentation
Execute on technical programs that require deep systems and engineering-level knowledge
Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large programs to conclusion
Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs
Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria
Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed
Help influence peers and stakeholders and build consensus while dealing with ambiguity
Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level
Create widely circulated plans, driving consistency, clarity, and building alignment across teams
Operationalize and execute critical cross-functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure)
Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement
Minimum requirements 5+ years of software engineering, systems engineering, or technical program management experience
Experience in core infrastructure such as database, cloud compute, networking, and services
Excellent problem-solving skills. You digest complex information, distill it, and make recommendations and proposals
You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership
You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization
You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices
Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
Preferred qualifications Knowledge in software architecture, systems design, and service-oriented architecture You're comfortable working in a fast-changing environment as the AI tool chain continues to evolve
You're comfortable working with geographically distributed teams
Background in technical program management, in software infrastructure Understanding of cloud infrastructure in compute, networking, databases, and service frameworks is a bonus
Writing and debugging SQL is a plus