Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands
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See yourself at Twilio Join the team as Twilio’s next Engineering Manager on Twilio’s Flex product team
About the job This position is needed to manage the Flex Billing & Backend team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex
Flex is Twilio’s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs
Responsibilities In this role, you’ll: Own and deliver delightful experiences for Twilio customers while: Be a champion for your team, setting individuals up for success and putting others’ growth first
Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments
Advocate agile processes, continuous integration and test automation
Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services
Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support
Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for pe