Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands
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See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer
About the job This position is needed to design, build, and optimize the core signalling infrastructure that powers real-time video communications for our customers. You will play a key role in ensuring high performance, reliability, and scalability of our video platform, enabling seamless and secure video experiences
Responsibilities In this role, you’ll: Design, implement, and maintain video signalling protocols and server components for real-time video calls (e.g., WebRTC, SIP, RTCP/RTP) in a highly scalable distributed system
Collaborate with cross-functional distributed teams and various stakeholders to deliver high-performance, low-latency media experiences
Ensure secure transmission and compliance with industry best practices (e.g., end-to-end encryption, privacy standards)
Contribute to architectural decisions and code reviews, mentoring junior engineers as needed
Stay current with advancements in real-time communications and video technologies
Diagnose and resolve signalling and media operational issues, with opportunities to enhance existing troubleshooting processes and tools; build tools and analytics for call quality and debugging (e.g., log analysis, packet traces)
Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies
Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If