Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the RVP, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on North Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations
Responsibilities In this role, you’ll: Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce and fintech companies
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
Serve on a cross-functional account team with representatives from product, finance, support, and services teams
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
Run highly consultative sales cycles with our largest customers wi