Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
See yourself at Twilio Join the team as Twilio’s next Salesforce Tech Administrator About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs
Responsibilities As a Salesforce Administrator in our GTM Automation team, you will get to know our unique business processes and how to build and maintain the systems that power them. In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth
Assist project managers and product Owners in various work streams on Salesforce.com Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale
Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions Work with Opportunity Life Cycle Management/CPQ value streams to deliver the strategic projects Understand and fix existing system problems on a daily basis Recommend and implement process automation and best practices for CPQ and OLM efficiency